Searching:
- Currently
the site is set up to only search the product database, so searching is limited to
products only. You can use either the brand name of the product or the type of the product
you are looking for. Also, certain keywords will allow you to find the products you need.
- We will be
providing a search engine soon that will allow you to search all the text on the site.
How do I find info on the
products listed in the online store?
- Most of
the products provide a link that you can access by clicking with your right mouse button
either on the item code or on the product name. Usually this is noticeable
because
the item code or product name will be underlined. Don't worry the system should keep
the items you have already selected in the shopping cart.
Accessing the Information
Page:
- This page
can be accessed by selecting the information button on the screen. It will probably
always be under construction due to the continued additions of information to that page.
- The Herbal
Guide will provide you with a list of conditions and give you a list of the herbs
associated with them to the right.
- The
Vitamins link will take you to another page that will give you the opportunity to find out
more information about different vitamins.
- All of the
other links will simply provide you information about certain products and will allow you
to link the their source.
How do I order?
- First, you
need to access the online store. The store will give you full access to lists of
different products in our catalog.
- Feel free
to use the links to the left or the search capability at the top of the page to find the
products you need. If we don't carry a comparable product or something similar to
what you need, feel free to email us at: admin@naturesbestdirect.com
- If you
found a product you need simply use your mouse to select the order button on the right
side of the page. This will take you to the shopping cart which will allow you to
select how many you would like and allow you to shop for more.
- After all
items needed are in the shopping cart, access the secure check out button. You
should not have trouble with this unless your browser needs to be updated. Some
older browsers may have a problem accessing the final steps of our site.
Shipping
Questions:
Tracking:
Returns:
- All returns are subject
to a 20% restocking fee to cover our shipping &
handling Please initiate returns within 30 days of the
order date so that proper credit is given. Also include
a copy of the invoice and / or a printed version of you order
confirmation.
- Send to:
- Vitamin Planet, Inc.
,
- Att: N.B. Direct
Department
- Returns Department,
- PO Box 496946,
- Garland, TX
75049-6946
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